Privacy Policy

Landset helps homebuyers and their real estate agents make informed property decisions by aggregating publicly available data and presenting it in context. We're a small team based in Austin, Texas, and we take your privacy seriously.

This Privacy Policy explains how Landset ("we," "us," "our") collects, uses, and protects information when you:

• 01Visit our website at landset.co
• 02Request a property intelligence report
• 03Contact us about our services
• 04Interact with our emails or communications

• 01Contact information: Name, email address, phone number
• 02Property addresses: The addresses you search or request reports for
• 03Professional information: If you're a real estate agent, your brokerage and license information
• 04Communication content: Questions, feedback, or requests you send us

• 01Usage data: Pages you visit, features you use, time spent on site
• 02Device information: Browser type, operating system, IP address
• 03Cookies: Small files that help us remember your preferences and understand how you use our site

We use your information to:

• 01Generate and deliver property reports you request
• 02Communicate with you about your account, reports, or questions
• 03Improve our service by understanding how people use Landset
• 04Send occasional updates about new features or offerings (you can opt out anytime)
• 05Comply with legal obligations when required

• 01Sell your personal information to anyone
• 02Share your contact information with real estate agents without your permission
• 03Use your data for purposes unrelated to property intelligence

If you're a homebuyer working with an agent, and that agent requests a report on your behalf, we'll share the report with them. That's the whole point — but the agent's use of that report is governed by their professional obligations to you, not by us.

We work with trusted companies who help us run Landset:

• 01Hosting providers (to keep the website running)
• 02Payment processors (to handle transactions securely)
• 03Email services (to send you reports and updates)
• 04Analytics tools (to understand how our site is used)

These providers are contractually required to protect your data and can only use it to help us deliver our service.

We may disclose information when required by law, court order, or to protect our rights and safety or the rights and safety of others.

If Landset is acquired or merges with another company, your information may transfer to the new owner.

Property data (permits, ownership records, tax assessments) comes from public sources. This information is part of the public record and isn't "personal information" about you under most privacy laws.

Your personal data (contact info, account details, search history) is private and protected under this policy.

When we generate a report, we're showing you public property data in context — not collecting new information about property owners.

We use cookies to:

• 01Remember your login and preferences
• 02Understand which features are most useful
• 03Improve site performance

We use Google Analytics to understand site traffic. You can opt out at: https://tools.google.com/dlpage/gaoptout

You can log into your account anytime to view or update your contact information. If you don't have an account or need help, email us at do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co.

You can request that we delete your account and personal information. We'll honor this unless we need to keep certain records for legal or business reasons (like completed transactions or disputes).

Don't want to hear from us? Click "unsubscribe" in any marketing email, or email do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co. You'll still receive important account-related messages.

If you're in California, you have additional rights under the California Consumer Privacy Act (CCPA):

• 01Right to know what personal information we collect and how we use it
• 02Right to delete your personal information (with some exceptions)
• 03Right to opt out of the sale of your information (note: we don't sell your information)
• 04Right to non-discrimination for exercising your privacy rights

To exercise these rights, email do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co. We'll respond within 45 days. We may need to verify your identity before fulfilling your request.

Many states now have privacy laws similar to California's. If you live in one of these states, you have rights to access, correct, delete, and opt out of certain data uses. Contact us at do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co to exercise these rights.

We use industry-standard security measures to protect your information:

• 01Encryption for data in transit and at rest
• 02Restricted access (only employees who need it)
• 03Regular security assessments

Landset is not intended for anyone under 18. We don't knowingly collect information from children. If we learn we've collected a child's information, we'll delete it immediately.

We may update this policy as our business evolves or laws change. If we make significant changes, we'll notify you by email or a prominent notice on our website. The "Last Updated" date at the top shows when this policy was last revised.

Our site may link to other websites (data providers, partner services, etc.). We're not responsible for their privacy practices. Read their policies before sharing your information.

Landset is based in the United States. If you're outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from your country's laws.

Questions, concerns, or requests? We're here to help.

Email: do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co Mail: Landset Austin, TX

For data subject access requests or privacy complaints, please use the email address above. We'll respond within 30 days.

In the past 12 months, we have collected the following categories of personal information:

• 01Identifiers: Name, email, phone, IP address
• 02Customer Records: Billing address, payment method (via processor)
• 03Commercial Information: Reports purchased, search history
• 04Internet Activity: Browsing history, pages visited
• 05Geolocation Data: General location from IP address
• 06Professional Information: Real estate license, brokerage (agents only)
• 07Inferences: Property search patterns, interests

• 01Identifiers: Account creation, communication, report delivery
• 02Customer Records: Payment processing, billing
• 03Commercial Information: Service delivery, recommendations
• 04Internet Activity: Site improvement, analytics
• 05Geolocation: Local property search results
• 06Professional Information: Agent verification
• 07Inferences: Product recommendations

In the past 12 months, we have shared personal information with:

• 01Service providers: Hosting, payment processing, email delivery
• 02Analytics providers: Google Analytics (anonymized)

We keep your information for as long as your account is active, plus:

• 01Contact information: Until you request deletion or 2 years of inactivity
• 02Transaction records: 7 years (for legal/tax compliance)
• 03Usage logs: 90 days

If you're in the EEA, you have additional rights under GDPR:

• 01Right to access your data
• 02Right to correct inaccurate data
• 03Right to delete your data (with exceptions)
• 04Right to restrict processing
• 05Right to data portability
• 06Right to object to certain processing
• 07Right to withdraw consent

We process your data based on:

• 01Contract performance (providing the service you requested)
• 02Legitimate interests (improving our service, preventing fraud)
• 03Consent (marketing communications)

Your data may be transferred to the United States. We use standard contractual clauses approved by the European Commission to protect these transfers.

To exercise your rights or lodge a complaint with a supervisory authority, contact do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co.

We built Landset because we believe homebuyers deserve better information. That same principle guides how we handle your data: transparently, securely, and only in ways that serve you. If you ever have questions or concerns, we want to hear from you.

Email us anytime: do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co